Privacy Policy

StudentRelay (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand your rights and how your data is handled.

What information do we collect?

Personal Information

We may collect the following types of personal information when you create an account, make a purchase, or interact with our services:

• Name
• Email address
• Date of birth
• Billing and shipping address
• Payment information (processed securely by third-party providers)
• University or institutional details

Non-Personal Information

We may collect non-personal data, including:

• Browser type and version
• Device type and operating system
• IP address
• Geographic location (approximate)
• Usage data (e.g., time spent on the website, pages visited)

Use of Information

The information we collect is used to:

• Provide, maintain, and improve our services.
• Process payments and deliver subscriptions or products.
• Personalize your experience by offering tailored recommendations.
• Communicate important updates, offers, and promotional materials.
• Ensure the security of our platform by monitoring for fraudulent activities.
• Analyze usage trends to enhance our website and app functionality.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Sharing your Information

We may share your data in the following cases:

• Service Providers: With third-party vendors (e.g., payment processors, email services) that assist in delivering our services.
• Legal Obligations: When required by law or to comply with legal proceedings.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We will never sell your personal information to third parties for marketing purposes.

Use of Cookies

We use cookies, web beacons, and similar technologies to collect information about your browsing behavior. Cookies help us:

• Remember your preferences.
• Provide a seamless user experience.
• Analyze and improve site performance.

You can manage or disable cookies through your browser settings, but doing so may affect functionality.

Data Security

We use industry-standard encryption, firewalls, and secure servers to protect your data. While we strive to safeguard your information, no method of data transmission or storage is 100% secure. You use our services at your own risk.

Your Rights

Depending on your location, you may have the following rights under privacy laws like GDPR or CCPA:

• Access: Request access to your personal data.
• Correction: Correct inaccurate or incomplete data.
• Deletion: Request the deletion of your data.
• Data Portability: Receive a copy of your data in a portable format.
• Opt-Out: Opt-out of marketing communications or data processing for certain purposes.

To exercise your rights, please contact us at legal@studentrelay.com.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

Children's Rights

Our services are not directed at children under the age of 13, and we do not knowingly collect information from them. If we become aware of such data collection, we will delete it immediately.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

‍Email: legal@studentrelay.com
‍Address: 1209 Orange Street, Wilmington, DE 19801